Legal Information
Terms of Service & Privacy Policy for My SF Wedding
Terms of Service
Last Updated: January 2025
1. Services Provided
My SF Wedding, operated by Ema Drouillard, provides professional wedding officiant services, photography services, and wedding planning coordination throughout the San Francisco Bay Area including San Francisco, Marin County, and Sonoma County.
2. Booking and Payment Terms
- Payment Required: Payment is required to secure your wedding date.
- Payment Methods: We accept cash, check, PayPal, and major credit cards.
- Final Payment: Full payment is due 30 days before the event date unless other arrangements have been made in writing.
- Advance Payment: As payments are made in advance, there are no late payment issues.
3. Cancellation and Refund Policy
- Client Cancellation: Payments are non-refundable. Cancellations made more than 30 days prior to the wedding date may receive a partial refund at our discretion.
- Weather Cancellations: In case of severe weather making the ceremony unsafe, we will work with you to reschedule at no additional charge, subject to our availability.
- Vendor Cancellation: In the unlikely event we must cancel due to illness or emergency, we will provide a full refund or arrange a qualified substitute officiant.
4. Service Limitations and Expectations
- Travel: Services are provided within the San Francisco Bay Area. Additional travel fees apply for locations over 25 miles from Novato.
- Ceremony Duration: Standard ceremonies are planned for 15-30 minutes. Extended ceremonies may incur additional fees.
- Rehearsals: Wedding rehearsals are available as an add-on service and must be scheduled in advance.
- Photography: When photography services are included, edited photos will be available online within 2 weeks of your event date.
5. Venue and Permit Requirements
- Permits: Clients are responsible for obtaining any required venue permits unless otherwise specified in the service agreement.
- Venue Access: Clients must ensure vendor access to the ceremony location and provide any necessary vendor information to venue coordinators.
- Location Changes: Changes to ceremony location within 48 hours of the wedding may incur additional fees.
6. Liability and Force Majeure
- Limitation of Liability: Our liability is limited to the amount paid for services. We are not liable for any indirect, incidental, or consequential damages.
- Force Majeure: We are not liable for delays or cancellations due to circumstances beyond our control, including but not limited to natural disasters, government restrictions, or public health emergencies.
- Client Insurance: Clients are encouraged to obtain their own event insurance to protect against unforeseen circumstances.
7. Intellectual Property
- Photography Rights: When photography services are provided, we retain the right to use images for marketing purposes unless specifically requested otherwise in writing.
- Ceremony Scripts: Custom ceremony scripts remain the intellectual property of My SF Wedding but are licensed for the client’s personal use.
8. Governing Law
These terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of San Francisco County, California.
Privacy Policy
Information We Collect
We collect information you provide directly to us, such as:
- Contact Information: Name, email address, phone number, and mailing address
- Wedding Details: Wedding date, venue information, guest count, and service preferences
- Payment Information: Billing address and payment details (processed securely through third-party payment processors)
- Communication Records: Emails, text messages, and phone call notes related to your wedding services
How We Use Your Information
We use the information we collect to:
- Provide and coordinate your wedding services
- Communicate with you about your wedding plans
- Process payments and send invoices
- Send you important updates about our services
- Improve our services and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted vendors (photographers, florists, etc.) only as necessary to provide your wedding services
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In the event of a business sale or transfer, with appropriate confidentiality protections
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- File a complaint with relevant data protection authorities
Cookies and Website Analytics
Our website uses cookies and similar technologies to:
- Remember your preferences and improve your browsing experience
- Analyze website traffic and usage patterns through Google Analytics
- Provide social media features and targeted advertising
You can control cookies through your browser settings, though this may affect website functionality.
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last Updated” date.
Questions About These Policies?
Contact Ema Drouillard
📞 Phone: 415-302-0444
📧 Email: info@mysfwedding.com
📍 Service Area: San Francisco Bay Area
We’re here to answer any questions about our policies or services.